About B.O.S.S.

B.O.S.S. – Business Operational Support Services.
What Managed Services Should Be!

Let The B.O.S.S. Work For You!

Managed Services should be client focused, not provider focused. eFriendly will do the right thing by you, all the time. Our goal is to become your trusted partner. Does your staff struggle to keep up with the daily administration? No budget for an IT presence? eFriendly’s B.O.S.S. relieves you from having to manage IT, including:

  • Infrastructure Services
  • End-User support
  • Vendor Management
  • Procurement
  • Hardware Lifecycle Management and more

B.O.S.S. 360°

eFriendly’s B.O.S.S. offers a 360 degree solution. We manage, monitor, and maintain your healthy technological environments within the ITIL framework.  We do this with proactive monitoring and maintenance, issue resolution, request fulfillment and operational enhancements.

Through this standardized support, you have more predictability, therefore allowing you to think and operate in a more strategic manner.

eFriendly B.O.S.S. Benefits

  • IT staff are allowed to focus on strategic initiatives while eFriendly handles the rest
  • Cost predictability with one monthly recurring expense
  • OpEx / CapEx spend, depending on your organizational requirements
  • You no longer have to manage the infrastructure and you can focus on the strategic goals of the company

What’s Included With eFriendly’s B.O.S.S. ?

eFriendly provides everything you need for one monthly price:

All Hardware

Procurement and deployment of servers, workstations, switches, routers, firewalls, etc.

Managed Services

Proactive Infrastructure monitoring, Incident Resolution/Service Requests, vendor management.

Cyber Security

Binary Defense Managed Detection and Response (MDR)

Software Procurement / Cloud Management

Microsoft 365 and Software Licensing

Technology Refresh Program

eFriendly handles the Lifecycle Management

Contact eFriendly About your B.O.S.S. Today!

Want to learn more about eFriendly’s B.O.S.S.? Fill out the form below and we will be in touch!